Refund policy
All sales are final, with the exceptions below.
Condition and transit damage: Cards ship in the condition our Card Condition Guide describes at the time of shipment. If a card is damaged in transit or does not match its listed condition, contact us within 2 days of delivery at pat@hounddoggaming.com with your order number and photos of the card and the packaging. We will refund or replace it.
Wrong item: If the product you received does not match the product you ordered, contact us and we will refund or replace it.
Cancellations: Canceling an order after it is packed, but before it is shipped, is subject to a 10% restocking fee.
Our inventory errors: If we have to cancel an order because of an inventory mistake on our end, we refund it in full and add $5 in store credit to your account.
Given low inventory and high demand in the collectibles market, we do not accept returns for any other reason.